Make your customers happy and they’ll return. The old adage has proven true for Upland Design as the company won nearly $5 million in Warren County school building contracts for three projects to be completed over the next two years.“Both Upland and Cope had stellar recommendations,” said Director of Schools Bobby Cox. “But we have more experience with Upland.”It was that prior business relationship that led to the Board of Education voting unanimously to negotiate a contract with Upland Design of Cookeville/ Crossville for its architectural work on the upcoming projects.