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Pets still receiving care
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Kelley Young assists Dr. Gene Maxwell as he exams a four-legged patient while they keep safe wearing masks. - photo by Jennifer Woods

Our pets don’t know about the pandemic occurring worldwide, but that doesn’t mean they still don’t need care. 

Illnesses will come up, medications may be needed and some have special food to assist in their diets. For 35 years, Town and Country Animal Hospital has served the folks, and their animal family members, of Warren County.

Dr. Gene Maxwell has been a veterinarian for 36 years. He wants folks to know his office is limiting its appointments and procedures to pets that are medically or surgically necessary to prevent or relieve adverse consequences. 

“Everything else will be delayed for a later date. As we are providing essential care, we are doing our best to maintain social distancing and also provide protection for both our staff and our clients,” said Maxwell.

If your pet needs help, Dr. Maxwell suggests calling his office at 668-5151 and a staff member will schedule you as soon as possible, given the limited appointment times available. “Please try to be patient with us,” he said.

The procedure now to have an animal checked, or to pick up special food or medicines, has changed. Maxwell stated, “We are asking clients to call when they arrive in the parking lot. They will be given instructions that will help us eliminate congestion in the waiting area, and maintain social distancing. Animals are taken directly to the exam room. We are allowing only one person to be with the animal. For medication and food refills requested and paid for over the telephone, we will gladly do curbside delivery.”

The team is constantly cleaning. They also wear gloves and face masks while at work. There is a clear divider at the reception area with additional side dividers added due to the pandemic. The No. 1 goal is to help their clients while protecting them and the animal hospital staff.

A full range of medical and surgical services are offered at Town and Country, including in-house laboratory services, digital radiography and laser therapy. 

They also offer boarding services.

“My associate, Dr. Nicole Rigney and I both see dogs and cats. Dr. Rigney also sees birds, reptiles and small mammals other than rabbits,” said Maxwell. He suggests enjoying this time at home with your pet, but know his team is ready to help if needed.