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New Regions Bank to open Monday
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Employees of the new Regions Bank location on New Smithville Highway are, from left, Chris White, Marina Taylor, Dara Holt, Linda Robinson, Heather Thomas, Rodney Baker and Chris Sherrard.

It has two virtual teller machines where you can talk with a banker 365 days a year.

That's just one of the innovative new features available as Regions Bank opens its new facility at 1035 New Smithville Highway on Monday. 

Bank manager Rodney Baker says the new facility represents a $4 million investment.

"A lot of regular banking hours are not accessible to people who work late," said Baker. "Our philosophy is we want to offer banking for what life demands. There are always situations that arise."

Those situations don't always occur neatly between the hours of 8 a.m. and 5 p.m. That's why Regions is proud of its two virtual teller machines, or VTMs. One VTM is located inside the bank entryway, while the other is outside so you can conveniently drive up in your car.

"With a few exceptions, you can do anything at the VTMs that you can do in person because you can talk to a live banker," said Baker, who has managed our Regions Bank locations for the past seven years.

The VTMs cannot issue loans, provide money orders or cashier's checks, or provide notary services. But they can allow customers to withdraw up to $5,000 in a day, up from the $800 maximum most ATMs allow you to withdraw. The one catch is you must have $5,000 in your account.

You can chat with a virtual banker until 8 p.m. during the week. On weekends, hours for virtual bankers are 7 a.m. to 5 p.m. on Saturday and 11 a.m. to 5 p.m. on Sunday.

If you just want to use the ATM, that's a popular option too. Baker said the Regions Bank location that was across the street was one of the highest volume ATMs in all of Middle Tennessee.

Life is changing and banking is changing. Regions Bank wants its customers to know it's changing too. 

All nine employees at the new facility are called universal bankers. They've received extra training and can perform every banking service you need so you don't have to get passed from person to person.

"We expect great things out of McMinnville," said Baker.